Excellent Customer Service
Having traveled to over 100 countries independently & with agencies we were totally impressed with the level of service Jane & Colombia Eco Travel provided. We were recommended to them by a friend. After reviewing options & pricing with 3 other organizations it became obvious that CET was the most interested in ensuring the trip was customized to our requests.
With the help of a user-friendly app, Jane checked in on us frequently & able to confirm details the night before such as pick-up time & driver/guide names etc. Having been accustomed to getting the final summary & then sent on our own this was a new luxury for us.
Of note – there are a lot of companies & orgs that are highlighting their ‘eco friendly’ approach. As we reviewed hotel options – the sustainability & reputation of the the lodging was one of the factors that was considered when providing us our options. It was obvious during our stays that the businesses were indeed following these practices.
Can’t say enough good things & would recommend wholeheartedly!